Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
Started by erichv at 12-23-2008 8:09. Topic has 22 replies.
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 12-23-2008, 8:09
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erichv
Joined on 12-19-2008
Posts 14
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
Attachment: 00000006.JPG
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I have been going through the system clutching at straws and got it to give me a "Test Page Failed to print..... (error 0x0000006). So going through all the Google advice on that (gpedit.msc)!
I DO have to go and do some real work but will back to this a bit later (It is now 15:00) - Regards
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12-23-2008, 14:25
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GregR
 
Joined on 05-31-2006
In House
Posts 2,252
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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Are you able to create and print to a task printer? These are more similar to the "Leadtools ePrint 5" printer than they are to the workstation.
Greg Ross
LEADTOOLS Technical Support
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12-23-2008, 15:01
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erichv
Joined on 12-19-2008
Posts 14
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
Attachment: 20081223_2154.JPG
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We are really not getting anywhere!
I created a TEST task that prints a pdf to the desktop. I then opened one of the screenshot jpg's and printed it to TEST and it opened a Progress bar but is still sitting at Preparing : 0% 10 mintes later.
Other clues encountered so far is:
1) printer not ready, and,
2) error 0x000006
ZDNet Anouncements received today: "How to ruin a perfectly good Sunday (Xmas Holiday) with Windows Vista!" :-|
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12-28-2008, 9:32
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Adnan Ismail
Joined on 07-31-2006
Posts 2,046
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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Please send an email to ePrintSupport@leadtools.com, mention this post and ask for the ePrint 5 removal utility.
Although you already tried re-installing the latest drivers, this utility could remove older files that might not have been removed using a normal uninstall operation.
I'm suggesting this because we have already tested ePrint on various Vista machines and none of them showed the problem you're facing.
Adnan Ismail
LEADTOOLS Technical Support
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12-28-2008, 9:40
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erichv
Joined on 12-19-2008
Posts 14
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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I Will do so!
Thanks
Erich
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12-28-2008, 11:21
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erichv
Joined on 12-19-2008
Posts 14
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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Undelivered Mail Returned to Sender
This is the Postfix program at host ctb-mesg5.saix.net.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The Postfix program
: host barracuda.leadtools.com[208.35.195.14]
said: 554 Service unavailable; Client host [ctb-mesg5.saix.net] blocked
using Barracuda Reputation;
http://bbl.barracudacentral.com/q.cgi?ip=41.243.48.126 (in reply to end of
DATA command)
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12-29-2008, 11:48
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jigar
Joined on 08-22-2007
Posts 594
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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I've notified our network administrator about this problem and will get back to you as soon as we can.
UPDATE: You have been added to our safe list and can send us an email.
Thanks
LEADTOOLS Technical Support
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12-29-2008, 12:59
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erichv
Joined on 12-19-2008
Posts 14
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Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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OK!!! I have uninstalled Leadtools5, cleaned out anything that I could find in the registry that popped up under "leadtool" as well scanning anything that does under "eprint" that looks like a Leadtool entry.
Re-stalled and IT NOW WORKS!!! :)
Can't send you a screen capture as that Vista option also got removed in the process.
I now need to restore all the other stuff I removed in the process.
Consider this case closed!
All the best for 2009!!!
Erich
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LEAD Support Fo... » Enduser » ePrint » Re: With LEADTOOLS ePrint5 I do not get the Save As Dialog!
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