Re: finding zones crashes
Started by mattie at 09-08-2008 12:22. Topic has 9 replies.
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 09-08-2008, 12:22
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mattie
Joined on 05-31-2007
Posts 51
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Hello,
my processing software crashes when trying to find zones with the attached input file. I was able to reproduce it with the Leadtools ocr demo tool.
- open file
- insert image
- find zones
it takes long (longer than usual) and then generates a popup saying "this application could not be started because LecsoMgr.dll could not be found. Reinstalling this application might solve this problem" (rough translation). After that it crashes (not always though, then it just says it failed find zones).
Are you guys able to reproduce the problem?
thanks
matthias
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09-09-2008, 5:45
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Adnan Ismail
 
Joined on 07-31-2006
Posts 1,364
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Re: finding zones crashes
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Matthias,
I want to report this crash to our engineers. Please send me your LEADTOOLS toolkit serial number to support@leadtools.com from a valid email address and mention this post.
Adnan Ismail
LEADTOOLS Technical Support
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09-09-2008, 6:40
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mattie
Joined on 05-31-2007
Posts 51
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Re: finding zones crashes
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done!
btw, this is not the only file generating this problem. just today I encountered a tif generating the same error. when run in my console app, I get a -1230 return code (general protection fault) for finding zones.
matthias
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09-09-2008, 7:34
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Adnan Ismail
Joined on 07-31-2006
Posts 1,364
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Re: finding zones crashes
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Matthias,
I reported this issue to our engineers in incident number 7282AMN. Please keep this number for future reference.
About facing the same problem with a tiff file, please send me a sample tiff so I can send it to our engineers.
Adnan Ismail
LEADTOOLS Technical Support
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11-11-2008, 4:06
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Adnan Ismail
Joined on 07-31-2006
Posts 1,364
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Re: finding zones crashes
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This is a follow up on incidents 7282AMN and 7283AMN. Our engineers marked these incidents as Fix. The fix is a workaround to be able to OCR the images you sent me without the crash.
To apply this workaround, please use "Legacy" parser method when you click on the "Find Zones" to avoid the crash.
Adnan Ismail
LEADTOOLS Technical Support
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12-11-2008, 2:56
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przemekg
Joined on 09-14-2005
Posts 29
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Hi,
I'm facing with the similar problems (v 14.5.0.77). You can check this using yours OCR Demo and the file I attached. It crashes when you run Find Zones function.
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12-11-2008, 12:01
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Qasem Lubani
Joined on 08-13-2006
Posts 1,187
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Re: finding zones crashes
Attachment: OCR.JPG
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I have tested the issue here and I did not get the crash when setting the Find zone filter to Legacy. I tested on our Main OCR demo that ships with LEADTOOLS version 14.5. Did you test using the same demo?
Qasem Al-Lubani
LEAD Technical Support
www.leadtools.com
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12-12-2008, 2:19
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przemekg
Joined on 09-14-2005
Posts 29
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Re: finding zones crashes
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But this is still only workaround. I don't want to use Legacy parser by default and I don't want to give to the users possibility of changing parser. Are you planning to fix that bug?
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12-12-2008, 6:18
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mattie
Joined on 05-31-2007
Posts 51
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Re: finding zones crashes
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Hi,
if you don't want to provide an option, I guess your only option is to try out the new Leadtools v16, as this comes with an upgraded Omnipage engine. I didn't try it out myself yet.
if you try it out, let me know ;)
matthias
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12-14-2008, 10:24
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Adam Boulad
Joined on 09-16-2007
Posts 540
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Re: finding zones crashes
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Please note that v14.5 is out of production and our engineers no longer make any changes or fixes in this version. This means I recommend you see mattie's suggestion of trying this in the new version (v16) and if you face problem with it, we can report it to our engineers if necessary.
Adam Boulad
LEADTOOLS Technical Support
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LEAD Support Fo... » Developer » OCR » Re: finding zones crashes
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