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Unable to View or Modify Default Printer Setting for Eprint Printers Under Vista64
Started by NightRyder at 03-09-2009 14:42. Topic has 4 replies.

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  03-09-2009, 14:42
NightRyder is not online. Last active: 3/9/2009 7:37:08 PM NightRyder

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Unable to View or Modify Default Printer Setting for Eprint Printers Under Vista64
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Please help. When I try to view of modify the default print properties for an Eprint Printer under Vista64 the dialog box flashes and then disappears. The following error is recorded in event viewer.

Microsoft.VC80.DebugCRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" C:\Windows\system32\LPRES05X.DLL


BTW: My system is an Intel processor not AMD.

Thank you






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  03-11-2009, 5:29
Maen Hasan is not online. Last active: 3/15/2010 4:38:38 PM Maen Hasan



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Joined on 08-05-2004
Posts 2,563
Re: Unable to View or Modify Default Printer Setting for Eprint Printers Under Vista64
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You are using LEADTOOLS ePrint 5, is this correct?

To resolve the problem, please try the following:
- Uninstall LEADTOOLS ePrint from your machine.
- Reboot your machine.
- Reinstall LEADTOOLS ePrint and try using it.

Please let me know how it goes.

Thanks,
Maen Badwan
LEADTOOLS Technical Support
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  03-19-2009, 10:04
rossa00 is not online. Last active: 3/18/2009 4:32:57 PM rossa00

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Re: Unable to View or Modify Default Printer Setting for Eprint Printers Under Vista64
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I am using ePrint 5.

Re-installing did not help. But it looks like it is only a problem when I set properties dynamically in the code (I am using C#) and only when QFactor =1. Setting QFactor to 2 works fine. Using Save as dialog to set all the same settings with QFactor =1 also work fine.

This is the code I am using:

epnPrint.StartDocumentConversion(printername, 0);

epnMultiSaveOptions = new LPEPCLib.EpnMultiSaveOptionsClass();
epnMultiSaveOptions.SaveElementsCount = 1;
epnMultiSaveOptions.UseSave = true;
epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.FileName = filename; epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.DocumentOptions.MultiPageFile = true;
epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.DocumentType = LPEPCLib.DocumentTypeConstants.FT_SAVE_TYPE_RASTER;
epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.RasterOptions.MultiPageFile = true;
epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.RasterOptions.BitsPerPixel = 24;
epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.Format = LPEPCLib.ePrintFileConstants.FILE_RAS_PDF_JPEG_411;
epnMultiSaveOptions.get_PrinterSaveOptions(0).SaveOptions.RasterOptions.QFactor = 1;

epnPrint.SetPrinterSaveOptions(printername, epnMultiSaveOptions);

epnPrint.EndDocumentConversion(printername, 0);

Could is be a problem that I am creating new instance of the LPEPCLib.EpnMultiSaveOptionsClass? I tryed to use epnPrint.GetPrinterSaveOptions(), but it does not return the saved settings. SaveElementsCount is always 0.
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  03-19-2009, 10:06
rossa00 is not online. Last active: 3/18/2009 4:32:57 PM rossa00

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Re: Unable to View or Modify Default Printer Setting for Eprint Printers Under Vista64
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Sorry, posted to the wrong post.
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  03-22-2009, 4:41
Maen Hasan is not online. Last active: 3/15/2010 4:38:38 PM Maen Hasan



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Posts 2,563
Re: Unable to View or Modify Default Printer Setting for Eprint Printers Under Vista64
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I want to investigate this further. Please send the original issue (default print properties issue) in a new email to support@leadtools.com from a valid email address, and mention this forum post in your email.

Thanks,
Maen Badwan
LEADTOOLS Technical Support
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