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no text shows in pdf files Started by leeLead at 09-21-2009 18:39. Topic has 2 replies. LEAD Support Fo... » Enduser » ePrint » no text shows in pdf files

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09-21-2009, 18:39 leeLead Joined on 09-21-2009 Posts 1 no text shows in pdf files Attachment: Order Pro v2_22.pdf Hi, Using version 5 of the Lead Tools both ePrint5 net and ePrint 5 workstation versions do not include the text included in the document only the evaluation logo when printing to PDF (see attachment example). Is this because I have not yet purchased the product or something else? Thanks for the answer!      Report

09-23-2009, 12:23 GregR Joined on 05-31-2006 In House Posts 2,252 Re: no text shows in pdf files The evaluation should be fully functional with the only difference being the watermark.  When you print the source document to a physical printer, does it have the same problem? Please send me the original file you are printing and let me know what application/version you are using to print it. Greg Ross LEADTOOLS Technical Support    Report

09-23-2009, 12:28 GregR Joined on 05-31-2006 In House Posts 2,252 Re: no text shows in pdf files Nevermind, you sent more details via email in the ticket 2009092210001415 which we are investigating and will reply to.  In the future, please only use one medium of support for the same issue.  This will improve the efficiency of our support department and will provide you with the best possible support. Greg Ross LEADTOOLS Technical Support    Report

LEAD Support Fo... » Enduser » ePrint » no text shows in pdf files

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