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Scanner Stops Responding after 1000 or more pages have been scanned Started by bblackstock at 05-22-2008 15:06. Topic has 1 replies. LEAD Support Fo... » Developer » Scanning/Captur... » Scanner Stops Responding after 1000 or more pages have been scanned

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05-22-2008, 15:06 bblackstock Joined on 05-22-2008 Posts 1 Scanner Stops Responding after 1000 or more pages have been scanned I am using build 15.0.1.3 .NET 2005 C# The situation is we have users that scan documents all day long. when they reach about the 1000 page mark, the scanner stops responding. Some machines seem to be more susceptible than others. When the scanner stopped responding I happen to be standing in front of it so I took a peek at the memory (in case there was some memory leak) but the memory was fine (450MB used and the machine has 1 Gig). The machine becomes unresponsive and you are forced to kill the process and relaunch. Once you relaunch the same thing happens again.    Report

05-25-2008, 9:13 Adnan Ismail Joined on 07-31-2006 Posts 1,214 Re: Scanner Stops Responding after 1000 or more pages have been scanned I am not sure if this issue is related to LEADTOOLS. It might be that the scanner device you have (or its driver) could not handle this amount of paper scanning. Does the problem happen with different brands of scanners or only with one type? Can you run your application in a debug environment and check what line of code the application hangs on? If it only happens on a production machine, can you modify your application to add a logging option that tells you where the failure happens and try to isolate it from there? Adnan Ismail LEADTOOLS Technical Support    Report

LEAD Support Fo... » Developer » Scanning/Captur... » Scanner Stops Responding after 1000 or more pages have been scanned

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