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Re: 16-Bit grayscale TIFF not loaded correctly in v14.5.072 Started by go@imagelevel.com at 07-10-2008 8:23. Topic has 3 replies. LEAD Support Fo... » Developer » Image Display » Re: 16-Bit grayscale TIFF not loaded correctly in v14.5.072

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07-10-2008, 8:23 go@imagelevel.com Joined on 02-03-2005 Posts 5 16-Bit grayscale TIFF not loaded correctly in v14.5.072     Hello, The attached tiff file is not loaded correctly in Leadtools 14.5.072. I tried this also with the sample DEMO32.exe application, same result. Other viewers (e.g. ACDSee) is displaying the image correctly. Thanks for your help.    Report

07-10-2008, 9:52 Yasir Alani Joined on 02-05-2007 Posts 204 Re: 16-Bit grayscale TIFF not loaded correctly in v14.5.072 You did not post the file here. But I checked the file you sent through email, and it did not show correctly even with the latest v14.5 patches. I have reported this as Incident Number 7119AMN, and I will update you on this problem as soon as our engineers update the status of that incident through email and post here as well. Yasir Alani LEADTOOLS Technical Support    Report

07-10-2008, 9:57 go@imagelevel.com Joined on 02-03-2005 Posts 5 Re: 16-Bit grayscale TIFF not loaded correctly in v14.5.072 Attachment: 2008-07-10_121548.zip Thank you for your quick reply, but I think I found the problem. The TIFF file includes the tag "StripByteCount" which is set to a wrong value: 360000, while this has to be 480000 (600x400x2). That's why the image is not displayed correctly. I gues some viewers are ignoring this tag, while LeadTools is using it (which is correct). I contacted the programmer who created the TIFF file to alter his code. Ps. I attached the file again, it may help other users.    Report

07-13-2008, 3:16 Yasir Alani Joined on 02-05-2007 Posts 204 Re: 16-Bit grayscale TIFF not loaded correctly in v14.5.072 Thanks for the information; I added this to the incident's notes. And I will let you know as soon as our engineers have updated the status of the incident. Yasir Alani LEADTOOLS Technical Support    Report

LEAD Support Fo... » Developer » Image Display » Re: 16-Bit grayscale TIFF not loaded correctly in v14.5.072

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