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You receive 'The current printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4.0 or Windows 2000 kernel-mode drivers'
Started by Travis at 08-28-2006 15:47. Topic has 0 replies.

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  08-28-2006, 15:47
Travis is not online. Last active: 5/29/2014 11:05:20 AM Travis



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You receive 'The current printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4.0 or Windows 2000 kernel-mode drivers'
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The system behavior towards kernel-mode print drivers is controlled by a Group Policy Object.  You must alter this group policy prior to installing ePrint in order to allow ePrint to be installed.

Windows XP

Local Computer Policy / Computer Configuration / Administrative Templates / Printers / Disallow installation of printers using kernel-mode drivers.

If you enable this the installation of kernel-mode printer drivers will be prevented.

Windows Server 2003 family

Local Computer Policy / Computer Configuration / Administrative Templates / Printers / Disallow installation of printers using kernel-mode drivers or
Default Domain Controller Policy / Computer Configuration / Administrative Templates / Printers / Disallow installation of printers using kernel-mode drivers.

If you do not configure this policy, the installation of kernel-mode printer drivers will be blocked.

NOTE: If you enable this policy and kernel-mode drivers are already installed, they will be disabled the when you install a service pack or perform an in-place update.

NOTE Kernel-mode drivers cannot be installed on Intel 64-bit Itanium computers.


Travis Montgomery
LEAD Technical Support
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LEAD Technologi... » Enduser » ePrint » You receive 'The current printer driver is not compatible with a policy enabled on your computer that blocks Windows NT 4.0 or Windows 2000 kernel-mode drivers'

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